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Salesforce consultancy services

As a Salesforce Registered Partner we talk the lingo of world’s No 1 platform for connecting customers and organisations, and make sure the Salesforce clouds sing to your tune and deliver to your goals

Sales Cloud

The Sales Cloud is Salesforce’s sales platform that helps organisations better utilise their data through, amongst a plethora of benefits, process optimisation and automation, accurate reporting and data centralisation. Color takes clients from offline or fragmented processes and systems to a cohesive Sales Cloud CRM, at any of the Salesforce price ranges. And for organisations already using Salesforce Classic, we can manage a rollout strategy to the new Lightning interface.

On average, with a custom made Sales Cloud implementation, businesses can expect a 41% increase in productivity, a decrease of 31% in Pipeline Management Time and a decrease of 29% in Reporting Time.

Service Cloud

Service Cloud is Salesforce’s offering for the customer-service CRM space, of comprehensive case management and customer engagement across digital media channels. The Service Cloud combines the powerful yet flexible foundation of Salesforce with unrivalled customer outreach capabilities. Color knows how to how to expand your reach, customer retention and case resolution rate as qualified Service Cloud Consultants.

The Service Cloud platform can help businesses bring a 40% increase in agent productivity, 41% faster first contact resolution and 34% increase in customer retention.

Community Cloud

Community Cloud is an online social platform from Salesforce that enables companies to connect customers, partners, and employees with each other and the data and records they need to get work done. Users can visit the community to find answers to problems, share experiences of a company’s products and services, and make suggestions for product improvements. Customers can also use the community to engage with one another and answer each other’s questions around relevant topics.

Help your customers help themselves and empower your employees to work mpre productively, with easy access to resources, FAQ, and the collective wisdom of the community.

Marketing Automation

Increase your engagement with customers, close more deals, grow relationships with sales-ready prospects and calculate your ROI all in one place! Whether you are a B2B or B2C company, we have you covered with Pardot and the Marketing Cloud! With features such as the Engagement Studio, Reports, and a full integration to the Salesforce platform, marketing automation will free your team up and give them full visibility on prospects and help them deliver better targeted and measurable, more effective campaigns.

Pardot, a Marketing Automation tool built on the world’s leading CRM platform, can increase sales revenue by 34% and marketing effectiveness by 37% on average.

Healthcheck

Want to get out more of your Salesforce investment? We’ll get to grips with your system tell you about any lurking dangers, which resources are under-used, and give simple ways to optimise your CRM. With our collective decades of expertise, we have the necessary technical, business and marketing knowledge to revitalise your CRM, through our expansive systems knowledge, Salesforce qualifications and bespoke suite of platforms.

Our end-to-end healthchecks of your CRM and marketing systems will ensure you have a foundation for success.

Quickstart

Quickstarts are Color’s services for Salesforce configuration projects, available at three levels.
Rapide: Get started fast with some great benefits from our quickest setup, including hand-picked apps, a How-To Guide and customised pages for a cleaner user experience.
Schnell: Get more out of Opportunities, unlock the power of Workflow and make the best of reporting with our immediate setup.
Veloce: Our comprehensive Quickstart configures and tailors the best of the standard Sales or Service Cloud functionality for your edition.

Get your Salesforce Org up and running in no time! Click here to get in touch!

App Development

Salesforce Apps is an impressive capability that can group objects, tasks, reporting and visual layouts depending on the users or profile. Harnessing the potential to reorganise data visibility and, in doing so, open up the limits of CRM usage, we have developed custom Apps for projects as varied as Research Project Governance to Staff and Students and traditional Sales Pipelines. A malleable base allows the App to match the aspirations of the project if the requirements change.

With our wide range of certifications the Color team is highly equipped to built bespoke solutions, we are always up to date with the newest releases so to offer you the best products and features the platform can provide. 

Support

Color’s Support package is ITIL based, with ongoing email support during office hours and a concise schedule outlining our SLA. Color provides clear and concise documentation to help your team pick up day-to-day tasks, so you don’t end up paying for needless ongoing costs. Customer Success sits at the heart of our Support Package – something we never compromise.

Click here to Download Color’s Responsive Support Package!

Training

Color runs training sessions catered to users of every level of confidence and experience, covering all aspects of Salesforce products, from navigation and explaining your customised data structure to Lightning Migration and advanced reporting. Color offers on-site and webinar sessions, and hour-long to multi-day blocks, and also gives train-the-trainers courses tailored to your system.

We aim to Empower our customers, not just Deliver projects.

Get in touch

And find out how we can help

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